We understand that although if most people anticipate you to just move on, you still feel a bit disappointed when your preferred social media site does not wish you a happy birthday. After all, you have celebrated many birthdays in the past. Now that you are an adult and have amassed such influence on TikTok, why is the app refusing to give you credit on your big day?
You have cleaned your cache data and have been reloading the app all day, but nothing has changed. You are not mistaken; you simply failed to remember to take any action when you were creating your account. You entered the wrong date, therefore the app’s database no longer contains all of your accurate information. How can you find your path if you can identify with this situation or have done so in the past? How can this be fixed?
If you are looking for a way to change your birthday on TikTok, one of the first things you should get is the fact that you would need to contact the media giant’s customer support team, through the app or by their official mail. But we all know how these things go right? If you want to know how to change your birthday on TikTok, here is how you should get started.
Here is the shocker, it is not possible for you to change your birth date manually
As TikTok’s popularity boomed in the year 2020, with the coronavirus pandemic further adding to its good fortunes, as it became one of the most downloaded apps of 2020. Unknown to many, a lot of the users of the platform were under the age of 18, and as the company grew, there were privacy concerns for the minors.
Although, the company through its safety center has stated that it is committed to providing a wholesome experience for users from the age of 13 and upwards, it was forced to modify its privacy settings last year. This it did by making all the accounts of users under the age of 16 private, and it also removed the ability to change the date of birth within the app once your age has been set. With all these, how do you change your birthday on TikTok?
Below are the options to follow
Contact TikTok directly
As mentioned earlier, this is one of the first things you should do, Contact TikTok directly. An option has been provided within the app for you to contact the service if there is an issue. You can also make use of this option if you want to change your birthday. First, you tap on the “Me” icon, and then followed by the “Report a problem” you select a topic from the list such as “Other Problem”
After doing this, you will be asked to provide a contact email just along with the request to change the birthday. At this point, we have to mention that as of 2019, TikTok made mentioned of the fact that if you want to change a birth date, you would have to provide a copy of your government-issued ID before you are allowed to confirm the correct date.
We would not move on without giving you a step-wise procedure on how to do this.
First, you open the app for either iPhone or Android, tap on “Profile” on the bottom right of the home screen, and then tap on the three dots in the top right corner. After doing this, you will be taken to the settings and privacy page, scroll down until you see the section for support, and afterward tap to “Report a problem” then select an account and profile, tap on “Edit Profile” and then select “Other” proceed to tap on the “Need more help” option. Doing this would bring you to a form for feedback where you can simply make the request of the need for change to an incorrect birthday on your account.
A customer support representative would most likely get in touch with you through the email address linked to your account. And as mentioned earlier, you might have to provide some sort of government-issued identification to confirm your identity and date of birth to make the change.
However, since we all know how these things go, there is another option that is far easier and less popular; but we really do not know why folks are not exploring that option. Continue scrolling to find out…
Create a new account
Now, one thing you should know about creating a new account is the fact that it would most likely result in the loss of data, and you might have to start hustling for your followers all the way. But since TikTok has made it very easy to export contents from your now old account, you are good. Also, remember to fill in your correct birth details this time around. You should know that both of these options are not as important as you getting your birthdate right when you are setting up an account with TikTok.
In making a new account, click on the “Me” tab and then tap the 3 dots just at the top right. After, scroll down and simply select the “Log out” option. Then follow the normal “Sign-up” instructions if you want to create a new account. Although, one of the things to note in this context is that if you are looking to cheat your way through the system and lie again, you would be discovered.
These privacy settings are a big deal, and they were put there for a reason. Adhering to them is key to having a safe online space for us all. Note that TikTok is not alone in this, changing your birth date can be really something to deal with on all the major social media platforms.
For Facebook, for example, you can only get to change your birth date only a number of times. TikTok does not have such birthday settings, and you can only get to change your birth date by contacting the company’s customer support. All these moves at the end of the day are to ensure underage users do not gain access to inappropriate content. Perfect arrangement if you ask me.
Due to the company’s reputation for violating the Children’s Online Privacy Protection Act, it was obliged to erase the accounts of certain underage customers. You might need to update your real birthday because it also deletes user accounts with false birthdays.