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How to Get in Touch with TikTok Regarding a Banned Account

When it comes to account security in general, TikTok prioritizes the security of its users’ accounts, implementing exceptional security measures to ensure that users’ privacy is protected. TikTok, for example, has provided users with simple security steps to ensure a high level of security.

To secure your account, be careful to follow these steps

  • Add your phone number and email address to your TikTok account: This allows you to have an alternative sign-in option in case one of the linked accounts is altered. The steps below will guide you:
  • On the bottom right side of the app window, tap the Profile icon
  • On the next page that is opened, tap the three-line icon on the top right part of the screen.
  • Click the option with Manage account.
  • Then lastly, add your phone number and email address on the spaces provided, respectively.

If you found the above steps difficult, you can use the pictorial guide we prepared to guide your steps

How to Get in Touch with TikTok Regarding a Banned Account
  • Next is to create a strong password for your TikTok Account: A strong password consists of letters, numbers, and special characters in that order. You can also use small and lower-case letters to mix up the alphabet. Make your password one-of-a-kind and simple to remember for only you. Every thirty days, TikTok recommends that you update your password.
  • Lastly, turn on the two-step verification mode: In the event that a user’s password is compromised, two-step verification adds an additional layer of security to their account. When this occurs, TikTok sends a verification code to the mobile number provided during the verification activation process. To turn on two-factor authentication, ensure that the following steps are followed correctly:
  • Firstly, ensure that your device has the latest version of TikTok installed and running.
  • At the bottom right corner of the app, tap the Profile icon.
  • Tap the 3-line icon on the top right side of the new window.
  • On the new window (page), tap Security.
  • Select and changethe 2-step verification from off to on.
  • Lastly, choose either to receive your verification code through the SMS or Email option.

But despite this, users have been alarmed by TikTok’s recent permanent bans on a number of accounts.

TikTok has started suspending users’ accounts more frequently recently, citing a variety of reasons. On the other hand, this not only stifles or restricts such users’ activity, but also causes them a tremendous deal of irritation, forcing them to close their accounts.

Of course, someone with a small following or audience will be unconcerned if their account is suspended. However, someone who has been posting content on a daily basis and has amassed a sizable TikTok following is likely to be disappointed as a result of the ban.

However, we have good news for everyone reading this page; the good news is that you may now simply regain your banned TikTok account. This post will explain why TikTok accounts are banned and what you should do if your account is permanently blocked.

Even as we prepare to provide the simplest ways for resolving banned accounts, it’s important to note that accounts that regularly violate TikTok’s community guidelines will be banned. When an account is banned, the user will see a banner notification the next time they access the app, informing them of the account change.

Now, the big question is Why Do TikTok Ban a User’s Account?

The account suspensions began after TikTok paid a settlement fee of $5.3 million to the FTC (Federal Trade Commission) after the FTC charged TikTok with violating the Children’s Online Privacy Protection Act.

Before this time, anyone, regardless of age, could create a TikTok account and begin sharing their content, including minors. However, after paying such a large sum just to settle with the FTC, TikTok began banning all users under the age of 13. During this time, all users who were under the age of 18 had their accounts suspended, but the strange thing was that many other users who were even older than the recommended age had their accounts suspended as well.

The following are some of the reasons why these users, who are of legal age, had their accounts suspended:

  • TikTok users who provided a fake date of birth or an invalid government-verified ID or who never provided a valid government-verified ID to verify their ages were all banned. These users were no longer banned because they were under the age of 18 but because they were unable to provide a valid ID for age verification despite being adults.
  • TikTok will also deactivate a user’s account if they post offensive, abusive, or unaccepted content on the platform. Because of the seriousness of the offense, accounts banned this way have a lower chance of being reinstated. Before using TikTok, it is critical that users read the platform’s guidelines.

How To Contact TikTok For A Banned Account

Now that you’ve learned about the various reasons why your TikTok accounts may be banned let’s quickly go over the most reliable and acceptable ways to recover these banned accounts – depending on the reasons for their ban.

  1. Contact TikTok Customer Support:  If a user’s account is temporarily suspended, TikTok sends an email to the address provided when the account was created. At this point, the user must choose between two options. The first option is to wait for the ban to be lifted (if it’s a temporary ban), which usually takes between 24 and 48 hours; the second option is to contact TikTok customer support. This method is typically used when a user’s patience with waiting has run out.

The following steps will guide you as you through:

  • On the already opened app, tap the profile icon (it is located at the bottom right corner of the page)
  • From the Profile window, locate and tap the Privacy and Settings option.
  • As the new window opens, tap on Report a Problem option.
  • From the various options provided on the screen, click the option with, Account Recovery
  • Lastly, tap on Email.
  • At this point, you must briefly describe your problem and wait for a response from customer service. TikTok Customer Service Support takes approximately seven hours to respond to customer requests.

We have carefully prepared a pictorial guide to assist you with the steps in descriptions listed above

How to Get in Touch with TikTok Regarding a Banned Account
  1. Provide a Valid Identification for Age Verification: If your account has been suspended due to an age-related issue, you can get it reinstated by providing a valid (government-issued) photo ID. This will allow TikTok to verify your age and reactivate your account. So, if you have a valid ID, you can quickly and easily reclaim your banned TikTok account by sharing it with TikTok’s official customer support (simply scan it and send it to them in the format listed in stage a.).
  2. Submitting Appeal: Alternatively, if you noticed that your account has been banned, you can also apply the following procedure:
  3. Open the notification
  4. Tap the Appeal option
  5. Ensure you follow the directives given.

In Summary,

TikTok suspends accounts that lie about their age or publish objectionable content, in violation of the platform’s terms of service. These accounts can still be restored via the platform’s customer care services. Simply figure out why your account was suspended and supply the relevant details, and your account will be reinstated in a matter of hours.

Check out some of our other articles;

History of TikTok

How to see favorites on Tiktok

How to open and verify a Tiktok account.


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